Phoenix is a registered charity governed by a Constitution and is
a non-profit making organisation. We are based in Newtown and
Llandrindod Wells and  run with the help of volunteers. Phoenix
collects donated furniture, household effects and electrical items
from the public. Once in our warehouse they are cleaned, sorted,
repaired and where necessary tested by qualified staff before
passing on to people living in the Montgomeryshire area.

We operate through a referral system and anyone who is on
benefit or on low income can either obtain a referral form
through one of our agencies, or they can come and see us and
upon proof of benefit we can do a self-referral. They can choose
the items they need and arrange delivery.

We do not sell furniture but a small charge is made for each item
which helps to cover costs. All deliveries are free of charge.
Phoenix gives work training opportunities to a wide range of
people, including young people on New Deal, those with Mental
Health problems or Special Needs, anyone on any form of State
Benefit and the general public.

Training is accredited to the open college network which
provides useful qualifications in the world of work.